163jl Privacy Policy

1. Introduction

163jl ("we," "us," "our," or "the Platform") operates the online casino and sports betting platform accessible at 163jl.app. We are committed to protecting the privacy and personal data of all players who use our services, particularly our Filipino players across Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond.

This Privacy Policy describes how 163jl collects, uses, stores, shares, and protects your personal information when you register for an account, access our games, make deposits or withdrawals, or otherwise interact with the 163jl platform. It also explains the rights you have in relation to your personal data and how you can exercise those rights.

By registering a 163jl account or using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Privacy Policy, please do not use the 163jl platform.

2. Personal Data We Collect

163jl collects personal data that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the platform. The categories of personal data we collect include:

• Identity Data: Full legal name, date of birth, gender, and government-issued identification details (e.g., Philippine National ID, passport, driver's licence) collected during account registration and identity verification.
• Contact Data: Email address, mobile phone number, and residential address in the Philippines.
• Financial Data: Payment method details (GCash account, PayMaya account, BDO, BPI, or Metrobank account information), transaction history, deposit and withdrawal records, and account balance information.
• Account Data: Username, encrypted password, account preferences, game history, betting records, bonus usage, and responsible gaming settings.
• Technical Data: IP address, device type, browser type and version, operating system, time zone, and other technical identifiers collected automatically when you access the 163jl platform.
• Usage Data: Information about how you use the 163jl platform, including pages visited, games played, session duration, and navigation patterns.
• Communications Data: Records of your communications with 163jl customer support, including chat logs, emails, and support ticket history.

163jl does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where required by applicable law or responsible gaming obligations.

3. How We Use Your Personal Data

163jl uses the personal data we collect for the following purposes:

1. Account Management: To create, maintain, and manage your 163jl player account, including processing your registration, verifying your identity, and enabling access to our games and services.
2. Transaction Processing: To process deposits, withdrawals, and other financial transactions through your chosen payment method (GCash, PayMaya, BDO, BPI, or Metrobank).
3. Legal Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) requirements, know-your-customer (KYC) obligations, and gaming regulatory requirements.
4. Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, bonus abuse, and other prohibited conduct on the 163jl platform.
5. Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our 24/7 support team.
6. Responsible Gaming: To monitor gaming activity and enforce responsible gaming tools, including deposit limits, loss limits, cooling-off periods, and self-exclusion requests.
7. Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the 163jl platform.
8. Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided your consent to receive such communications.

4. Legal Basis for Processing

163jl processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our obligations under the Terms and Conditions you agreed to upon registration, including account management and transaction processing.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including AML/KYC requirements and gaming regulatory obligations.
• Legitimate Interests: Processing carried out for 163jl's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and interests.
• Consent: Processing based on your explicit consent, including the sending of marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Data Sharing and Disclosure

163jl does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya, BDO, BPI, Metrobank, and other payment service providers, solely to process your financial transactions.
• Identity Verification Providers: Third-party KYC and identity verification services used to confirm your identity and age in compliance with regulatory requirements.
• Gaming Software Providers: Game developers and platform technology providers who supply the games and software infrastructure for the 163jl platform, under strict data processing agreements.
• Regulatory Authorities: Philippine gaming regulators and law enforcement agencies, where disclosure is required by applicable law or a valid legal order.
• Professional Advisers: Legal, accounting, and auditing firms engaged by 163jl, subject to professional confidentiality obligations.

All third parties with whom 163jl shares personal data are required to handle that data in accordance with applicable privacy laws and are prohibited from using it for any purpose other than the specific service they provide to 163jl.

6. Data Retention

163jl retains your personal data for as long as your account remains active and for such additional period as is necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Specifically:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML and gaming regulatory requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction.
• Support Communications: Retained for three (3) years from the date of the communication.
• Marketing Consent Records: Retained until you withdraw your consent, plus a reasonable period thereafter for compliance documentation purposes.

When personal data is no longer required for the purposes for which it was collected, 163jl will securely delete or anonymize it in accordance with our data retention procedures.

7. Your Privacy Rights

As a 163jl player, you have the following rights in relation to your personal data:

• Right of Access: You may request a copy of the personal data 163jl holds about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances.
• Right to Data Portability: You may request a copy of your personal data in a structured, machine-readable format.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact the 163jl support team at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Cookies and Tracking Technologies

163jl uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and support security functions. The types of cookies we use include:

• Essential Cookies: Necessary for the platform to function correctly, including session management and security features. These cannot be disabled.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the 163jl platform, helping us improve performance and user experience.
• Preference Cookies: Used to remember your platform settings and preferences, such as language and display options.
• Marketing Cookies: Used to deliver relevant promotional content, where you have consented to receive marketing communications.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 163jl platform.

9. Data Security

163jl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 163jl platform.
• Encrypted storage of sensitive data, including passwords and financial information.
• Strict access controls limiting employee access to personal data on a need-to-know basis.
• Regular security audits and vulnerability assessments of our platform infrastructure.
• Multi-factor authentication options for player accounts.

While 163jl takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 163jl login credentials and for notifying us immediately if you suspect any unauthorized access to your account.

10. Children's Privacy

The 163jl platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming regulations. 163jl does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 163jl platform, please contact us immediately at [email protected].

11. Third-Party Links

The 163jl platform may contain references to third-party services such as payment providers (GCash, PayMaya, BDO, BPI, Metrobank) and game software providers. When you interact with these third-party services, their own privacy policies apply. 163jl is not responsible for the privacy practices of third-party services and encourages you to review their privacy policies before providing any personal data to them.

12. Changes to This Privacy Policy

163jl reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify registered players by email or by posting a prominent notice on the 163jl platform prior to the changes taking effect.

The date at the top of this Privacy Policy indicates when it was last updated. Your continued use of the 163jl platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the 163jl Data Privacy team:

• Email: [email protected]
• Support Hours: 24/7 (Philippine Standard Time)
• Coverage: Serving players across Manila, Cebu, Davao, Quezon City, Makati, and all regions of the Philippines.

We are committed to resolving any privacy-related concerns promptly and transparently.